top of page

Privacy Policy

Overview

The West Coast Vault ("WCV", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, uses, and safeguard your information when you visit our website, engage with our services, or purchase our products.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

- Name

- Email address

- Phone number

- Billing and shipping address

- Payment details (processed securely via third-party providers)

b. Order and Account Information

- Purchase history

- Product preferences

- Communication history

c. Technical Data

- IP address

- Browser type

- Device information

- Pages visited and time spent

d. Cookies and Tracking

- We use cookies and similar technologies to enhance your experience and analyze site performance.

2. How We Use Your Information

We use your information to:

- Process and fuffill orders

- Provide customer support

- Communicate about orders, services, or inquires

- Improve our website and offerings

- Send marketing communications (only if you opt in)

- Prevent fraud and ensure security

3. Sharing of Information

We do not sell you personal information.

​

We may share your data with:

- Payment processors (e.g. Stripe, Paypal)

- Shipping providers

- Website hosting and analytics services

- Legal authorities if required by law

​

All third parties are required to handle your data securely.

4. International Users

As we operate globally, your information may be processed outside your country of residence, including in Canada and other jurisdictions with different data protection laws.

​

We take reasonable steps to ensure your data remains protected.

5. Your Rights

Depending on your location, you may have the right to:
         - Access your personal data
         - Request correction or deletion
         - Withdraw consent
         - Object to processing
         - Request a copy of your data

To exercise these rights contact us at gems@thewestcoastvault.com

 

bottom of page